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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mustard Bikes Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Mustard Bikes Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 55412394416 . The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Last updated: May 2026
This Privacy & Security Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
This policy applies to: www.mustardbikes.com.au and any related domains or websites that redirect to our primary website by using our website, you agree to the practices outlined in this policy.
When you use our website, we may collect personal information that helps us provide our products and services.
When placing an order, contacting us, subscribing to updates, or interacting with our website, we may collect information including:
When you browse our website, certain technical information may be collected automatically, including:
This information helps us improve website performance, user experience, and security.
Our website uses cookies and similar technologies to improve functionality, analyse website traffic, and personalise your browsing experience.
Cookies may be used to:
Third-party services such as Google Analytics, Meta (Facebook), and advertising platforms may also use cookies or tracking technologies.
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
To learn more about cookies, visit: http://www.allaboutcookies.org
We use your information to:
We only collect information reasonably necessary for operating our business and providing our services.
If you subscribe to our mailing list or choose to receive updates, we may occasionally send:
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
We may share your information with trusted third-party providers who help operate our business and website.
These may include:
Our website is powered by Maropost Commerce Cloud (formerly Neto), which provides ecommerce infrastructure and security services.
We only share information necessary for these services to operate and do not sell your personal information to third parties.
We may also disclose information where required by law or where necessary to protect our rights, customers, or business operations.
We take payment security seriously.
All checkout and payment areas of our website are protected using SSL (Secure Socket Layer) encryption technology to help secure data transmitted between your browser and our servers.
Our ecommerce platform and payment providers maintain PCI DSS compliant environments for handling payment information.
Mustard Bikes does not store full credit card details on our own servers. Payment information is securely processed through trusted payment gateways and financial institutions.
We take reasonable technical and organisational measures to help protect your personal information from:
Security measures may include:
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain order and customer information for as long as reasonably necessary to:
You may request access to or deletion of your personal information by contacting us.
Depending on your location and applicable laws, you may have rights relating to your personal information, including the right to:
To exercise these rights, please contact us using the details provided in this policy.
Mustard Bikes is committed to handling personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Some third-party services used by our website may store or process data outside Australia, including in countries such as the United States.
By using our website, you acknowledge that your information may be transferred to and processed in countries outside Australia where privacy laws may differ.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy or security practices of external websites and encourage users to review their policies separately.
We may update this Privacy & Security Policy from time to time to reflect changes in:
Any updates will be published on this page.
If you have any questions about this Privacy & Security Policy, your personal information, or website security, please contact us:
Mustard Bikes
Email: sales@mustardbikes.com
Website: https://www.mustardbikes.com.au
Mail: 19 Abelia Drive, Longley TAS 7150, Australia
We value your trust and are committed to protecting your privacy and personal information.